Sia Store
Shipping Policy
We want your Sia Store order to reach you safely and on time. Here's everything you need to know about shipping and delivery.
Last updated: May 2026
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Processing Timeline
Orders are processed within 1–2 business days after payment confirmation.
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Delivery Timeline
Standard delivery usually takes 5–7 business days across India once shipped.
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Free Shipping
Enjoy free shipping on all orders above ₹300.
Order Processing
- All orders placed on the Sia Store are processed within 1–2 business days, excluding public holidays.
- Orders placed after business hours, on Sundays, or on public holidays will be processed on the next working day.
- Once your order is processed and handed over to our shipping partner, you'll receive tracking details via email or WhatsApp.
- During peak sale periods or promotional campaigns, processing times may take slightly longer. If there is a delay, our team will keep you informed.
Shipping Methods & Delivery Timeline
- We currently ship across India using trusted courier partners such as Delhivery, Blue Dart, and Shiprocket.
- Standard delivery usually takes 5–7 business days after dispatch.
- Delivery timelines are estimates and may occasionally be affected by weather conditions, courier delays, or remote location accessibility.
Shipping Charges
- Free shipping is available on all orders above ₹300.
- Orders below ₹300 will have a flat shipping fee of ₹60.
- Shipping charges are non-refundable unless the order is cancelled before dispatch.
Order Tracking
- Once your order is shipped, you will receive a tracking link via email or WhatsApp.
- You can use the tracking link to monitor your shipment directly on the courier partner's website.
- If you haven't received tracking details within 3 business days of placing your order, please contact us at support@siahealth.in.
- Our team actively monitors shipments and will inform you if there are any major delays.
Failed Deliveries & Undeliverable Packages
- Our courier partners may attempt delivery up to 3 times before marking the package as undeliverable.
- If a package is returned to us due to an incorrect address, failed delivery attempts, or refusal to accept the order, our team will contact you regarding re-shipment.
- Please ensure your delivery address and phone number are entered correctly while placing the order.
Damaged or Missing Items
- If you receive an expired product or if any item is missing from your shipment, please contact us within 48 hours of delivery.
- Please share your order ID along with a clear photo or short video for verification.
- Once verified, we will arrange a replacement or refund at no additional cost.
- If an item is missing from your package, our team will investigate and resolve the issue as quickly as possible.
Still have questions?
Our team is available Monday to Saturday, 10 AM to 6 PM IST.